Control your phone by blocking unwanted or annoying calls. Call Rejection lets you store up to 15 different numbers on your “rejection list”. When an unwanted caller tries to get through, a pre-recorded message says you’re not accepting calls.

 

How to use Call Rejection

• To block unwanted calls, lift the receiver, press *60 and follow the recorded instructions to enter the phone numbers of “unwanted callers.”
• When an unwanted caller tries to call you, a standard recorded message says that you are not accepting calls.
• If you don’t know the caller’s number, you can activate Call Rejection immediately after you get a call from that person. Just hang up, then lift the receiver again, press *60 and follow the recorded instructions.
• Up to 15 numbers can be stored on your “unwanted callers” list.
  This feature works with most local and some long distance numbers within your area.
• To temporarily deactivate Call Rejection, press *80.

For Rotary Phones

If you are using a rotary-dial telephone instead of a touch-tone phone, dial 11 in place of the * key. For example *60 is 1160 on rotary phones.

Let your phone take over the frustrating chore of redialing a busy number for you – for up to 30 minutes – until you get through.

 

How to use Continuous Redial

•  When you get a busy signal, hang up, pick up the receiver again and press *66.
• Hang up. Continuous Redial will continue dialing the number until you get through – for up to 30 minutes.
• When the line is no longer busy, a distinctive ring lets you know.

Simply pick up the phone and the call will connect.

• You can activate Continuous Redial on up to 15 numbers. The feature works with most local and some long distance numbers within your area.
• You can continue to place and receive calls while Continuous Redial is activated.
• If you want to stop the Continuous Redial on a number, just lift the receiver and press *86

For Rotary Phones

 If you are using a rotary-dial telephone instead of a touch-tone phone, dial 11 in place of the * key. For example *66 is 1166 on rotary phones.

Some restrictions apply. Measured service and long distance charges may apply for completed calls.

Your Voice Mail includes the optional Message Notification feature. It is especially helpful when you need to know, right away, if you have a new message.

 

Message Notification can:

• Display 11111 on your PAGER -or-
• Ring any local PHONE number, at your home, another number, or even a wireless phone. When you answer, press 2 and enter your security code, then your new message(s) will play.

We suggest that you use your Personal Greeting to tell callers that you’ll be notified when they leave a message.

 

How set up a Message Notification

• From the Main Menu, press 4 Personal Options.
• Press 4 Notification Options.
• Enter your pager or local phone number. (1- Keep this number, 2- Change it)

 

You’ll only be able to enter the number of whatever device you told us you were going to use for notification. If you ordered telephone notification, and you try to enter a pager number instead (or vice versa), the service won’t work. Call us at 1-800-603-6000 if you need to make a change.

Pager numbers can be local, 1-800, or 1-888.

 How to turn on Message Notification

• From the Main Menu, press 4 Personal Options.
• Press 1 - Turn Notification ON or OFF.

(1 = Turn Notification ON, 2 = Turn Notification OFF)

 

To temporarily turn off Message Notification

If there’s a time when you don’t want to be disturbed by a pager or ringing phone, follow the steps above to turn Message Notification OFF. Remember to turn it back ON when you want to use it again.

Non-Published Listing Service helps keep your listing private in three ways:

• Your telephone number won’t be provided to any directory publisher.

• Your telephone number is not included on lists that we may provide to other companies for marketing purposes.

• Directory Assistance won’t give out your telephone number

For your security, your number is always available to 911 and E911 Emergency Services. It’s also available to local and long distance telephone companies for itemized billing and collections.

Even though you have a Non-Published Listing, your information may be still displayed if you call someone who has Caller ID.

If you want to keep your number private, you can press *67 (rotary 1167) before you dial the number you want to call. If you want to block ALL of your outgoing calls (except 911), call us about our Line Blocking Service.

With Priority Call, you can list up to 15 callers you want to give priority to – people whose calls you think are important or you look forward to receiving. Store a list of numbers, and a unique ring alerts you when these people call.

 

How to use Priority Call

• Make a list of 15 different numbers you want to have identified with a unique ring.

• To create or change your Priority Call list, simply lift the receiver, press *61 and follow the recorded instructions.

• Customers with Call Waiting will have their Priority Calls identified by a special tone if they are on another call.

• To cancel Priority Call, lift the receiver, press *81 and follow the recorded instructions.

• Priority Call works with most local and some long distance numbers within your area.

 

For Rotary Phones

 

If you are using a rotary-dial telephone instead of a touch-tone phone, dial 11 in place of the * key. For example *61 is 1161 on rotary phones.

 

** The same special ring is used for Custom Ringing and Priority Call. If you have more than one of these services, you may not be able to distinguish between types of calls. Some restrictions apply.

 

Selective Call Waiting alerts you only when people on your Privileged Caller List are trying to call. When you hear the special tone, you’ll know the second call is one you’d like to answer. Other callers will not ring through – they’ll simply hear a busy announcement or be transferred to Voice Mail.*

 

Before you can use Selective Call Waiting, you must activate your service and input your Privileged Caller List.

• Dial *78 from the telephone line on which Selective Call Waiting is installed.
• Follow the set-up instructions on the back of this sheet.

How to use Selective Call Waiting

• When you hear the Selective Call Waiting tone, quickly press and release the FLASH key or switchhook (“hang up”) button to put the first call on hold and answer the second call.
• Press FLASH again to switch between callers.
• To remove one party, simply hang up.

How to temporarily deactivate Selective Call Waiting for one call

• Press *70 and listen for three short tones, then a regular dial tone.
• Dial the number you want to call. Anyone who tries to reach you during this call, even your privileged callers, will hear a busy announcement or be sent into your voice mail* service. Selective

Call Waiting is automatically reactivated when you hang up.

 

How to temporarily turn off Selective Call Waiting while you are on a call

• Press the FLASH key to put your call on hold.
• Listen for three brief tones and a normal dial tone, then press *70.
• Press and release FLASH again to continue your original call without interruption. Selective Call Waiting is automatically reactivated when you hang up.

 

How to set up Selective Call Waiting

• Call the Qwest Update Center by dialing *78 from the telephone line on which Selective Call Waiting is installed. Or, call the Update Center at 1-888-541-8052 from any touch-tone phone.
• Once you reach the Update Center, you will need to enter a four-digit security code. The first time you call the Update Center, enter the temporary security code 1234. You’ll then be instructed to set up your own security code.
• Continue to follow the prompts to set up your service. Be sure to have your list of up to 25 selected telephone numbers (or area codes or area codes + prefixes) that can alert you during a call.
• If you input an area code, such as 303, all callers from that area code will beep through. Or you could allow all calls from an area code + prefix to alert you.
• You can also use the Update Center to turn Selective Call Waiting OFF, for times when you want to be alerted to all callers – privileged and non-privileged. Call the Update Center again when you’re ready to reactivate Selective Call Waiting, and your Privileged Caller List will be saved and waiting for you.
• If you have Custom Ringing numbers associated with your telephone and want Selective Call Waiting to function with your Custom Ringing number(s), you will need to initialize the service by following the directions given for Custom Ringing numbers.

Make Selective Call Waiting work harder for you

Sometimes the call you’re on is too important to be interrupted, but you don’t want to miss the second call either. Voice Mail* is the answer. This handy feature works with Selective Call Waiting, taking messages from any waiting callers you choose not to answer.

If you are in the process of making a call or the phone is ringing, the Selective Call Waiting tone may not alert you. But that doesn’t mean you’ll lose the call. If you have Voice Mail, the call will still be forwarded to your voice mailbox.  Up to 25 numbers of 3, 6, or 10 digits can be placed on the Privileged Caller List (PCL). Unavailable numbers including some long distance and operator-assisted calls will not activate Selective Call Waiting tones. Other restrictions apply.

Selective Call Waiting is provisioned in OFF mode for Custom Ring numbers and needs to be turned on through the Update Center to be functional.

* Voice Mail requires the use of a touch-tone phone. Voice Mail sold separately.

 

Selective Call Waiting ID alerts you only when people on your Privileged Caller List are trying to call. When you hear the special tone, take a look at your Caller ID display. You’ll see that the second call is one you’d like to answer. Other callers will not ring through or show on Caller ID – they’ll simply hear a busy announcement or be transferred to Voice Mail.*

 

Before you can use Selective Call Waiting ID, you must activate your service and input your Privileged Caller List

• Dial *78 from the telephone line on which Selective Call Waiting ID is installed.
• Follow the set-up instructions on the back of this sheet.

How to use Selective Call Waiting ID

• When you hear the Selective Call Waiting ID tone, the display shows the name and number of the phone line used to place the call.
• Allow one full ring for the caller’s information to display.
• If you don’t want to answer the second call, the display unit remembers the caller’s information, so you can call back later.
• If the second call is one you want to answer, quickly press and release FLASH or the switchhook (“hang up” button) to put the first call on hold and answer the second call.
• Press FLASH again to switch between callers.
• To remove one party, simply hang up.

 

What if my phone rings, but the name and number of the second caller doesn’t display?

 

Always make sure you allow one full ring for the caller’s information to show up on your display.

If the display reads Private or Anonymous, your caller has decided to block his/her name and number. If Unavailable, Out of Area or Unknown is displayed, it means the call is coming from an area that isn’t equipped for Caller ID. If other messages appear, check the owner’s manual of your display unit.

 

How to temporarily deactivate Selective Call Waiting ID

• Press *70 and listen for three short tones, then a regular dial tone.
• Dial the number you want to call. Anyone else who tries to reach you during this call will hear a busy announcement or be sent into your voice mail.* Selective Call Waiting ID is automatically reactivated when you hang up.
• To Deactivate while on a call, press the FLASH or Switchhook to put the call on hold. Listen for three brief tones and a normal dial tone, then press *70.
• Press and release FLASH to return to original call.

How to set up Selective Call Waiting ID

• Call the Update Center by dialing *78 from the telephone line on which Selective Call Waiting ID is installed. Or, call the Update Center at 1-888-541-8052 from any touch-tone phone.
• Once you reach the Update Center, you will need to enter a four-digit security code. The first time you call the Update Center, enter the temporary security code 1234. You’ll then be instructed to set up your own security code.
• Continue to follow the prompts to set up your service. Be sure to have your list of up to 25 selected telephone numbers (or area codes or area codes + prefixes) that can alert you during a call.
• If you input an area code, such as 303, all callers from that area code will beep through. Or you could allow all calls from an area code + prefix to alert you.
• You can also use the Update Center by dialing *78 to turn Selective Call Waiting ID OFF, for times when you want to be alerted to all callers. Call the Update Center again when you’re ready to reactivate Selective Call Waiting ID, and your Privileged Caller List will be saved and waiting for you.
• If you have Custom Ringing numbers associated with your telephone and want Selective Call Waiting ID to function with your Custom Ringing number(s), you will need to initialize the service by following the directions given for Custom Ringing numbers.

 

Make Selective Call Waiting ID work harder for you

Sometimes the call you’re on is too important to be interrupted, but you don’t want to miss the second call either. Voice Mail* is the answer. This handy feature works with Selective Call Waiting ID, taking messages from any waiting callers you choose not to answer.

If you are in the process of making a call or the phone is ringing, the Selective Call Waiting ID tone may not alert you. But that doesn’t mean you’ll lose the call. If you have Voice Mail, the call will still be forwarded to your voice mailbox.

Selective Call Waiting ID is available in most areas. Up to 25 numbers of 3, 6, or 10 digits can be placed on the Privileged Caller List (PCL). Unavailable numbers including some long distance and operator-assisted calls will not activate

Selective Call Waiting ID tones. Caller ID service and compatible required equipment available at additional charge. Not all calls will display a number and/or name. Other restrictions apply.

Selective Call Waiting ID is provisioned in OFF mode for Custom Ring numbers and needs to be turned on through the Update Center to be functional.

* Voice Mail requires the use of a touch-tone phone. Voice Mail sold separately.

 

Dialing the numbers you call the most is fast and easy with Speed Calling 30. Simply make a list of the 30 numbers you want to program and assign each one a two-digit code from 20 to 49.

 

How to use Speed Calling 30

• Make a list of your 30 most important or frequently dialed numbers.
• Assign each a two-digit code from 20 to 49.
• Lift the receiver and press *75.
• Press the two-digit code you’ve selected, followed by the telephone number assigned to that code.

Include your access code and/or area code if it’s a long distance number.

• You’ll hear a tone to let you know the number is programmed.
• Repeat these steps for the other numbers on your list.

To call someone on your Speed Calling List

• Press the code (20-49) you gave to the number you want to call, followed by the # key.

To change a programmed number

• Repeat the first 5 steps above. You don’t need to reprogram the numbers you want to keep.

For Rotary Phones

If you are using a rotary telephone instead of a touch-tone,dial 1175 (instead of *75), then dial the code you gave to the number you want to call, without the #. The phone will hesitate a moment, then dial the number.

To save even more time when dialing, let Continuous Redial keep trying those busy numbers for you. It will automatically redial the number you’re trying to reach, so you’re free to do something else until the call connects.

 

Measured service and long distance charges may apply for all completed calls.

 

 

Dialing your most frequently called numbers is fast and easy with SpeedCalling 8. Simply make a list of the 8 numbers you want to program, and assign each one a single-digit code from 2 to 9.

 

How to use Speed Calling 8

• Make a list of your 8 most important or frequently dialed numbers.
• Assign each a one-digit code from 2 to 9.
• Lift the receiver and press *74.
• Press the one-digit code you’ve selected, followed by the telephone number assigned to that code.

Include your access code and/or area code if it’s a long distance number.

• You’ll hear a tone to let you know the number is programmed.
• Repeat these steps for the other seven numbers.

To call someone on your Speed Calling List

• Press the code (2-9) you gave to that person, followed by the # key.

To change a Programmed Number

• Repeat the first 5 steps above. You don’t need to reprogram the numbers you want to keep.

For Rotary Phones

If you are using a rotary telephone instead of a touch-tone, dial 1174 (instead of *74), then dial the code you gave to the number you want to call, without the #. The phone will hesitate a moment, then dial the number.

Speed Calling 30 gives you more.

If you find you have more than 8 important numbers you want to program, you may want to try Speed Calling 30 instead. Speed Calling 30 easily adds 30 more numbers to your speed dialing list!

Measured service and long distance charges may apply for all completed calls.

 

Talk to two different people at separate locations at the same time. Three Way Calling makes it easy to plan activities or just plain chat. Works with both local and long distance calls.

 

To add a second person to a call you’re already on:

• Click the FLASH key or switchhook button to put the first caller on hold.
• Listen for three short tones and a normal dial tone.
• Dial the second number.
• When the second person answers, click FLASH or the switchhook again.

How to use Three Way Calling

• Press and release the FLASH key or switchhook (“hang up”) button to put the first call on hold.
• You’ll hear three short tones and a normal dial tone.
• Dial the number you want to add to your conversation.
• When the second person answers, press FLASH again to connect the two calls.
• To hang up the second call, press and release FLASH another time.
• The first call is ended when the first person hangs up.

If the second person doesn’t answer:

• Simply press the switchhook twice to cancel the call.
• Continue speaking to the first caller.

To make Three Way Calling even easier

• Add Speed Calling so you can reach those important or frequently used numbers faster – without having to look them up.

Measured service and long distance charges may apply for all completed calls.

 

A feature that does what answering machines can't — takes messages while you're using the phone.

 

Features

Extension Mailbox — Get three more private mailboxes for an additional monthly fee. Perfect for roommates or large households — no more having your messages heard and erased by others!

Wireless Message Notification — For an additional monthly fee, Voice Mail calls your cell (or other designated phone) number and instantly connects you to your mailbox for new-message retrieval. 

Benefits

Takes messages while you're using the phone

You can access your messages from anywhere

No worrying about answering-machine failures

Callers won't get a busy signal