You can utilize any ISP (Internet Service Providers) you wish to use. We provide discounted packages with MSN and Qwest.net as Internet Service Providers.

 

Packages are set up with the SPEED you desire (based on line qualification), and the ISP you prefer. Package prices are based on the combination of selected. Promotions occur frequently, so check out our promotions page.

 

DSL 256 with MSN

DSL Deluxe with MSN

DSL Premier with MSN

 

DSL 256 with Qwest.net

DSL Deluxe with Qwest.net

DSL Premier with Qwest.net

 

DSL 256 with Independent ISP
DSL Deluxe with Independent ISP
DSL Premier with Independent ISP

Note: The Qwest.net ISP option does not include an e-mail service. This option is best for users that have a web-based email service.

 

Note: Stand-alone DSL is available in our service area. Basically, this is utilized in a situation where you want to have DSL service but do not want to have telephone service. You will still need to select an ISP when choosing to use Stand-alone DSL. Call our business office if this is a service you are interested in having.

We recommend the following minimum system requirements for the best experience with your High-Speed Internet service. In addition to these standards, check with your Internet Service Provider (ISP) for any additional system requirements.

MODEM KIT

 

Your modem kit will be delivered by UPS the business day before or on the day your high-speed Internet service is activated.  The modem kit will include an Installation CD with step by step instructions for the complete installation process.  The kit will also include all of the cables to connect the modem to your computer as well as four wall jack phone filters.

 

Do-It-Yourself Installation

The Installation CD included in your modem kit, will provide you with step-by-step installation instructions that will walk you through the necessary steps to complete the installation process.  The installation process takes 20-40 minutes.  The exact length of time depends on a number of variables, including the Internet Service Provider, the operating system and other applications you are running on your computer.  Installation is easy when you follow the instructions provided on the Installation CD.  The installation will require you to plug in cables to your computer and the modem.  If you are not comfortable with connecting cables, we recommend that you order Technician Installation.

 

Technician Installation

Malheur Bell can provide for a qualified trained technician to install your DSL High Speed Internet Service.  At the time you place your order you can request that a technician install your service.  You will also have the option of a standard installation for one computer, or networking installation for multiple computers connected to your modem.

A technician installation includes connecting your modem to a single computer or if a networking installation was requested, connecting your modem to multiple computers.  The technician will also connect any necessary phone filters, configure your modem to work with your service (if you subscribe to MSN, Windows Live or Qwest.net service), set up your primary email account (if you subscribe to MSN, Windows Live or Qwest.net service), and ensure that you are able to surf the Internet (if you subscribe to MSN, Windows Live or Qwest.net service).  There is a charge for technician installation.